This app (hereinafter the “App“) is provided by Bayer Zydus Pharma Private Limited | 1795 | India (hereinafter „us“ or „we“). For further information regarding the provider of the App, please refer to our imprint.
In the following we wish to provide you with information on how we handle your personal data when you use our App. Unless otherwise indicated in the following chapters, the legal basis for the handling of your personal data results from the fact that such handling is required to make available the functionalities of the App as requested by you.
In order to make available to you the services of our App, it will transfer the following information to us, every time you use our App:
IP address
Date and time of access
Time zone difference to Greenwich Mean Time (GMT)
Operating system information
Status of access/HTTP status code
Transferred volume of data
Language settings, version of app
Log-in credentials (username and password)
Moreover, we will store such information for a limited period in order to be able to initiate a tracking of personal data in the event of actual or attempted unauthorized access to our servers.
In order to be able to use certain services of our App, you need to first register an account with us, where you are able to determine your personal login credentials that you need to be able to log into your personal account. For this registration and subsequent login procedure, we collect the following information about you:
Name and surname
Contact data (E-mail address and Phone Number)
Username and password
City
State
Region
We process this personal data in order to provide you with an access to the services of our App. They are deleted in case you deactivate your user account.
This App is not intended or designed for communications regarding side effects, lack of therapeutic effect, medication errors, grey market products/counterfeit medicine, incorrect or off-label use, quality complaints and/or other issues regarding the safeness or quality of Bayer products. If you wish to report side effects or make a quality complaint, please contact your health care professional (e.g. physician or pharmacist), your local health authority, or use our Website for the report of undesirable side effects.
If you nevertheless report to us undesirable side effects or other issues regarding the safeness or quality of Bayer products, we will be legally bound to deal with your communication and may have to contact you for clarification purposes. Subsequently, we may have to notify the competent health authorities of the issues reported by you. In this context, your information will be forwarded in pseudonymized form, i.e. no information by which you may be directly identified will be passed on. We may also have to forward these pseudonymized notifications to our group companies and cooperation partners, to the extent these are likewise obliged to notify their respectively competent health authorities.
Further information about data privacy and side effect reporting are available in the Bayer Privacy Statement for Pharmacovigilance Data.
For the processing of your personal data we will to some extent use specialized service contractors that process your data on our behalf (e.g. for IT-Support or cloud services).
Such service contractors are carefully selected and regularly monitored by us. Based on respective data processing agreements, they will only process personal data in accordance with our instructions.
We may share your personal data with our affiliates from the Bayer Group, where necessary for the purposes described above.
We may share your personal data with law enforcement agencies or other authorities and state institutions if legally required or necessary for the purposes described above.
In order to support legal decisions and to pursue or defend against legal claims, we may share your personal data with external lawyers.
We may share your personal data with a prospective buyer in case of an acquisition, merger or any other type of corporate or asset transition involving a change of ownership or control concerning us or our services.
The following rights are in general available to you according to applicable data privacy laws:
Right of information about your personal data stored by us;
Right to request the correction, deletion or restricted processing of your personal data;
Right to object to a processing based on legitimate interest or public interest, unless we are able to proof that compelling, warranted reasons superseding your interests, rights and freedom exist, or that such processing is done for purposes of the assertion, exercise or defense of legal claims;
Right to data portability;
Right to file a complaint with a data protection authority;
Where you have provided your consent to the processing of your personal data, you may at any time withdraw your consent with future effect. Such a withdrawal will not affect the lawfulness of the processing prior to the withdrawal.
For any questions you may have with respect to data privacy, or if you wish to exercise your rights, please address your request to our contact form or contact our company data protection officer at the following address:
Data Privacy Officer
Bayer House
Central Avenue,
Hiranandani Estate
Thane (West) - 400607
India
Bayer AG is designated as representative in the European Union for our non-European legal entities in accordance with Art. 27 GDPR. You may contact the representative at the following address:
Bayer AG
Kaiser-Wilhelm-Allee 1
51368 Leverkusen, Germany
Email: dp-representative@bayer.com
We may update our Privacy Statement from time to time. Updates of our Privacy Statement will be published on our App. Any amendments become effective upon publication on our App. We therefore recommend that you regularly visit the site to keep yourself informed on possible updates.
Declaration as of: 06-18-2024 [Adjust the date according to local format]